Our packaging team does their best to ensure that our jewelry is perfectly presented and delivered without any problems--and all of it is worth it for your satisfaction
1. Gift Box
Our custom unique matte black outer box is designed to protect your jewelry and serve as a luxurious gift box. It contains a jewelry pouch with your item inside, a cleaning cloth, and our certificate of authenticity.
2. Jewelry Pouch
Your precious jewelry is treated as they deserve, and they will be shipped to you in Ottasilver’s signature jewelry pouch.
3. Cleaning Cloth
We send a silver polishing cloth specifically tailored to keep your silver jewelry as bright as the first day you receive them.
4. Warranty/Certificate Card
We certify the authenticity of our items and confirm that they have been subjected to the most exacting quality control. Our certificate card contains a unique number for your product. If you encounter an unexpected situation, you can contact us with this number. We stand behind the quality of our jewelry with a Two-Year Limited Warranty, beginning on the date of purchase. This warranty covers the repair or replacement of the damaged items, but does not cover shipping cost or exchange with another model.