Protection of Personal Data Policy
As NIOVA Foreign Trade Joint Stock Company, we carry out data processing activity via https://www.ottasilver.com/, mobile applications of OTTASILVER, mobile websites, OTTASILVER Private Customer Program Agreement and other automatic or non-automatic means. In this text we published via our website, we would like to inform you our esteemed customers / users / members about OTTASILVER's Personal Data Protection Policy.
1) Purpose of the Disclosure Text and the Position of the Data Controller of Our Company
As OTTASILVER https://www.ottasilver.com/ , we exercise maximum care regarding the security of your personal data. Based on this awareness, we consider it of great importance to processing and protecting all personal data belonging to all persons associated with the Company, including the persons who benefit from our Company's products and services, in accordance with to the Law No. 6698 on the Protection of Personal Data ("PDP Law"). With the full comprehension of this responsibility and in the capacity of "Data Controller" as defined in the Law, we process your personal data in the manner as explained below and within the limits prescribed by the legislation.
2) Collection, Processing and Purposes of Processing of Personal Data
Save that it may vary depending on the service provided by our Company and the commercial activities of our Company, your personal data can be collected in verbal, written or electronic forms, by automatic or non-automatic means, through our Company's departments and offices, Group Companies, website, social media channels, mobile applications and similar means. Your personal data can be processed and updated as long as you benefit from the products and services offered by our Company and Group Companies.
In addition, your personal data can be processed at times when you use our call centres or our website for the purpose of utilising the services provided by our Company and Group Companies, when you visit our Company or our website, and when you participate in the trainings, seminars or organisations held by our Company.
Your personal data collected shall be processed within the framework of the conditions and purposes of personal data processing stated in Articles 8 and 9 of the PDPL for the purposes of ensuring that our business units carry out the necessary works for making you benefit from the products and services offered by our Company and our Group Companies, recommending you the products and services offered by our Company and our Group Companies by being customised for your likes, habits of use and needs, ensuring the legal and commercial security of the Company and the persons involved in business relationship with the Company (administrative operations for communication carried out by our Company, ensuring the physical security and supervision of the locations of the Company, Group Companies customer evaluation/complaint processes, reputation research processes, activity management, legal compliance process, audit, financial affairs etc.), determination and exercising of the commercial and business strategies of the Company and ensuring that the execution of the human resources policies of our Company.
3) Transfer of Personal Data Related to Customers
Your personal data collected may be transferred to our business partners, suppliers, Group Companies, Company executives, shareholders and legally authorised public agencies and private persons within the framework of the conditions and purposes of personal data processing stated in articles 8 and 9 of the PDPL for the purposes of ensuring that our business units carry out the necessary works for making you benefit from the products and services offered by our Company and our Group Companies, recommending you the products and services offered by our Company and our Group Companies by being customised for your likes, habits of use and needs, ensuring the legal and commercial security of the Company and the persons involved in business relationship with the Company (administrative operations for communication carried out by our Company, ensuring the physical security and supervision of the locations of the Company, business partner/customer/supplier (executives or their employees) evaluation processes, reputation research processes, legal compliance process, audit, financial affairs etc.), determination and exercising of the commercial and business strategies of the Company and ensuring that the execution of the human resources policies of our Company.
4) Method and Legal Grounds of Collecting Personal Data
Your personal data is collected in any verbal, written or electronic media, for the purpose of being able to offer the products and services our Company offers in line with the above-mentioned purposes within the legal framework determined, and within this scope, being able to fulfil our Company's contractual and legal responsibilities completely and accurately. Your personal data collected based on the mentioned legal grounds may also be processed and transferred with the purposes set out in Articles (1) and (2) of this text, in this Disclosure Text and in cases where explicit consent is required, in the Consent Text within the scope of the conditions and purposes of personal data processing listed in the articles 5 and 6 of the PDPL.
5) Rights of the Personal Data Owner
Pursuant to Article 11 of the Law, the data owners are entitled to (i) learn whether the Personal Data related to them is processed or not, (ii) if their Personal Data has been processed, request information about it, (iii) learn the purpose of processing of their Personal Data and whether it is used in line with the intended purpose, (iv) get to know about the third parties to which their Personal Data has been transferred in the country or abroad, (v) in cases of deficient or incorrect processing of the personal data, request it to be corrected, and request that the transaction carried out within this scope be notified to the third parties it is transferred to, (vi) request that the personal data be deleted or disposed of in the case that the reasons that require processing of the personal data have vanished even though the personal data has been processed in accordance with the Law and the provisions of other relevant laws, and request that the transaction carried out within this scope be notified to the third parties it is transferred to, (vii) in case of occurrence of a consequence against the favour of the owner if the personal data processed has been exclusively analysed through automatic systems, make objection to such consequence, (viii) request the damages to be compensated in the case of incurring damages as a result of the personal data having been processed illegally.
Pursuant to Paragraph 1 of Article 13 of the PDP Law, you can submit your requests to our Company for exercising your rights mentioned above, in written or through other means prescribed by the Board of Personal Data Protection. Within this framework, the channels and procedures by which you will submit your written application for applications that you will submit to our Company within the scope of Article 11 of the PDP Law are specified below.
On matters related to the processing of your personal data, you must submit your application to the Company by completing the application form on the Company's website, in written or by using your registered electronic mail (KEP) address, secure electronic signature, mobile signature or your e-mail address that you have previously notified to us and is included in our records. According to the nature of your request and your application method, the Company may ask for further verification (such as sending a short message to or calling your registered phone) in order to determine whether the application belongs to you and thus to protect your rights. For example, in the case that you make an application through your e-mail address registered with the Company, we may contact you using another communication method registered in the Company and ask for confirmation of whether the application belongs to you. The Company shall evaluate such requests and conclude within 30 days. The Company reserves the right to charge a fee based on the fee scale (if any) specified in the Personal Data Protection Law regarding the requests.
The Company may at any time make changes to this Disclosure Text. Such changes shall become effective immediately upon the posting of the new Amended Disclosure Text on the website.